News

Visitors cards/book Valid for mobile app version 3.34+ Visiting card management module. Can be operated from a PC or mobile terminal. When multiple terminals and PCs are used, the data is synchronized with each other, so you can create visits at one gatehouse and leave at another. For TOUCHGUARD PRO license level only. Events on […]

Asset management added permissions, ie who can borrow what. Permissions can be managed for both assets and users loans can be signed with a finger (from version TOUCHGUARD 3.31 for mobile terminals) Added thermal camera support for CAT S62 Pro phones Daily occurence book added support for linking to forms   KPIs support for a […]

Revised KPIs – in addition to time, KPIs can now be governed by the number of events combined with the duration. The KPI does not expire after the time has elapsed, but waits for the required event until it arrives. When the KPI records the required number of events, the KPI resets and counts again […]

Forms (available from version 3.27 for Android) Field groups Random selection from a group of fields Separator – for optical separation of groups or items in the form Title – appears in the form Predefined text – text/paragraph that will be displayed in the form Tasks Attachments for tasks – documents that can be uploaded […]

Some new features require TouchGuard version 3.26+ Attachments now support video recording (phone quality determines video quality) or inserting any document from phone (doc, docx, xls, xlsx, pdf, dwg, jpg, png, avi, mpg, mp4) Tasks support completion by filling in a form. This allows you to specify a “Fill in XY Form” task. When creating […]

Locality option – settings for locality data storing on server. It is possible to set the number of months for which data will be stored on the server Possibility to set Silent alarm – in case of alarm triggered by SOS button, the alarm will not be displayed on the mobile terminal and telephone numbers […]

New event types: iBeacon read Patrol definition changed

Refactored attachment upload to support resumable parcel upload

The aim of the TTC TELSYS, Inc. is constantly improve and increase the level of products and services provided to customers. ICT services division, in April 2019 successfully passed the recertification audit according to ISO / IEC 20 000-1 “IT service management” and ISO / IEC 27001 “Information Security Management System”. These […]

Attendance CSV export contains personal numbers Email exports contains in subject locality name

By using our software you accept the terms of use and privacy policy. Applications are distributed as they are and we are not responsible for damages caused by their use. Applications from official sources (Google Play Store) do not contain malicious software. We reserve the right to change the current conditions. For questions contacts us […]

Added support for TouchGuard Messenger app.

Web app new design

The aim of the TTC TELSYS, Inc. is constantly improve and increase the level of products and services provided to customers. ICT services division, in May 2016 successfully passed the certification audit according to ISO / IEC 20 000-1 “IT service management” and ISO / IEC 27001 “Information Security Management System”. These […]

iBeacons filled with GPS position and used as checkpoints are used as a GPS coordinates source. It could be used as for accurate position inside buildings Monthly reports could star in any day of month Form reports could be generated automaticly (daily/weekly/monthy)

SIMPHONY 3.36 Comments for events in  Logs – Now you can click on any event in Logs to see the event detail and add comment. Comments are included in PDF exports. TouchGuard mobile 3.20 Wristband Xiaomi Mi Band 2 support – new LoneWorker features Hearbeat monitor Panic button (Necessary to have paired wristband via original […]

Refactored  Dashboard (same functionality, but works better) It is allowed to copy  NFC tag’s name while creating  Checkpoint by pushing new button Option to delete  NFC tag while deleting  Checkpoint Bugfixes

Forms signature/draw field support New tags upload behavior changed according to SIMPHONY 3.32+ Added some apps to whitelist

Added fulltext filtering by assignments in  NFC tags Added fullterxt filtering by ID to  Assets KPI option – do not show KPI on dashboard. KPI is running as ussual, but not displayed on dashboard Changed icon for mobile device charging

 NFC tags are now separated from  Checkpoints. NFC Tags is database of IDs, which can be assigned to checkpoint, login/attendance card or asset. Behavior could be changed in  locality options. New form field type – Sign – posibility to sign form (or draw) by a finger or stylus (available since TouchGuard app v. 3.19+) Wristband support […]

SIMPHONY 3.31 Asset management – primary done for loading of keys (or other assets) Option for GPS – send coordinates only during running patrol (works with TouchGuard 3.18 and newer) Multi-level mobile devices licensing TouchGuard 3.18 Asset management Support of QR Droid Code Scanner app (as alternative to Barcode scanner) New design for […]

Dashboard notification displays user defined Description if filled in. If not filled in, displayes event name New PDF exports from  Logs

Note: Mobile app v 3.17 will be released in 2 days. Refactored Maps Live view with autozooming – the actual data for the last hour No refresh needed, new data are displayed automaticly Time filters Lone Worker functions According to BS8484 There is new notification ” Mobile device alarm” on Dashboard, which has to be confirmed […]

New alarm type – Mobile device alarm. It replaces old notifications to mobile device alarms Comming soon – With new version of mobile app (3.17) will be available lots of lone worker improvements – Please contact us for beta version testing New event – mobile device started – when somebody reboot the […]

Tag note – each  Tag can have a note. This note is displayed on mobile app in patrol detail. When the note is available, there is icon  and by taping on it is displayed dialog with note. When uploading new tag (scanning unknown tag), GPS position of the tag is also […]

Brand new Localities tree and Localities list view Sublocalities observing was moved to Users wizard. Now is possible to set this setting to all users, not just yourself. Support of permanent login (checkbox on login page) PDF exports for Forms Automatic form sending as PDF attachement after form creating (uploading to […]

SIMPHONY 3.26.1 Tags – Longer tag name field Mobile devices – added Camera button for local photos saving Locality settings – automatic attendace leaving support hh:mm format TouchGuard 3.15 Improved Guard mode + changed design. Now works on all mobile devices types Added bulgarian translation Updated polish translation

KPIs Usecase #1: “I need to have min 15 patrol per day. If not, I want to have notification”. So I will create new KPI with minimum 15 and choose event “Patrol ended”. Usecase #2: “It is allowed to have maximum 5 mistakes in patrols per month”. So I will create KPI witk maximum of […]

Offline patrol scheduling – scheduler is from this version pushed to mobile (in previous version was pushed each patrol and this was unreliable), so works also offline. Advatage is that each the patrol lauching does not use pushes for patrol starting anymore. When the scheduler is changed, it is pushed to mobile. If the mobile […]

SIMPHONY 3.22.1 New report type. Based on list of events in Logs, now is possible to export data from Logs to PDF. In this report are the same information as in Logs supplemented by graphics like photos preview, maps with gps tracking (every hour is displayed map with tracking + after each patrol with event Patrol […]

Notifications Conditions (Limitations) support – filtering by Person, Mobile device or/and Form Template. This mean, you can create some rule, which will send notification only, when all (or at least one) conditions will be satisfied. Dynamic text building in email notification. You can compile dynamic email subject and text by combining standard text and automatic text (Person, Locality, […]

Frozen queue detection – From Android 3.12 there is detection, when counter raise to 200. For this function is new activity in Notifications.

There is new FAQ section on this website, which contains some important manuals “How to set the system”.

SIMPHONY 3.19 Forms (creating, filling in on mobile, web reports; exports not developed yet) Manual patrol start by clicking on  button TouchGuard 3.11 Wakefulness checking (in Mobile devices as Lone Worker tab) Offline Guard mode deactivation (under the Guard mode activation button) iBeacon (Bluetooth) patrolling New button Sentinel QR (for 3rd patry app launching) SMS […]

Current/All localities show switch in Mobile devices with fultext seach Show app version outdated status for Mobile devices  GPS tracking graphics with arrows between points Automatic user clock-out setting (in Locality settings, you can set time to automatic clock-out of users. This is for attendance, when user forget to check clock-out when leaving home)

Dashboard play sound when new shift or task or patrol is launched Dashboard play (different) sound when new notification is displayed Attendance view (in Reports) New button Sentinel QR (will work when TouchGuard 3.11 will be released) Bluetooth button and checkbox (preparation for iBeacons) Bugfixes schedulers and shifts works with correct timezones attachements via mail works multi-locality email reports […]

added Attendance system Add Attendace ID card to users (could be same as Login ID card) Clock-ins and Clock-outs are displayed in Logs Shift plannig (from-to and required number of person on shift New attendace notifications added Shift widget on dashboard Scanned known checkpoints which are not included in patrol definition are added to active patrol […]

Web users are not logged out automaticly when they are inactive In userlist – Surname is in first column Bugfixes patrol tasks autozoom in patrolview

New buttons for Gmail, Gdrive (Google Drive), LED torch (works only on some device types, need to be tested before releasing to customer) and FSI GO When scanning known tag which is not in definition, it will be written into patrol instance (I have patrol definition ABCD and scan tag E after C, in reports […]

Uploading tags – naming them Possibility to change SIM on RugGear with Guard mode on

Tag list export Attachements by email (on Attachement created (every single attachement) or Patrol ended (all attachements from patrol) notification) Log filtering by type Schedule weekly report on any day, not just Monday Support of SNMP device Poseidon 3266 Scanned checkpoints in patrol view are sorted by time

SIMPHONY 3.12 Email reports for Tasks Exports for Tasks New Notification – Attachement created TouchGuard 3.7 Single point patrols Repaired scheduled patrols  

Single-point patrols Patrol wizard bugfixes

Standalone tasks (in past called one-time tasks) Repeatable by time/After completion/One-time User defined statuses Active tasks on dashboard Mobile app only: After app killing (from web) is reset default launcher in phone Attachement has name of tag in attachement name Support of Android M (6.x) Picture attachement confirmation after creation only once (in camera app)

Officer name in patrol widget on dashboard Improved Log – more information like names, IDs, patrols etc. Polish translation updated Bugfixes Geofencing (Bug occurs only if many mobile devices and points are used. Fixed bug was caused by wrong fetch strategy) Maps – will not freeze

TouchGuard New guard mode with Android 5.x and newer support Option to not require PIN to logout Option to not set volume remotely Remote volume settings sets also ringtone volume SIMPHONY Geofencing Manual exports from web with time filtering Breadcrumbs moved to the left Disabled GPS tracking and tags in default map view to prevent […]

bugfixes (repaired neverending loading after tag scanning)

Tilt alarm Card login for handsets Support for Sonim J2ME phones (brand new mobile app for J2ME) Patrol interval in reports

One time tasks support Send NFC / GPS status just after pairing TouchGuard/The Partner app language set by locality language

Option to show only selected buttons in handset (from none to all 9 buttons) Added new buttons Device magic Identicom Mobile Tornado PTT Some design adjustments in patrol detail

Licences – shows number of paired devices in current locality + sum of devices from sublocality. So you can see easily, how many devices has your customer paired Option to not send patrol reports if empty Maps default view doesn’t show tags Map in patrol detail is displayed only when GPS tracking sends some coordinates to system. When the […]

app version displayed on web (mobile devices)

Breadcrumbs – in upper-right corner is displayed, in which locality and page you are, with all sublocalities. This is active feature – by clicking to higher locality you will be switched into it Auto-hide right panel – Locality switch will be automaticly hided by clicking anywhere into page body Maps are centered automaticly both in […]

TouchGuard for Android 2.36 Photos includes GPS metadata Camera flash when taking photos SIMPHONY server 2.23.6 GPS coordinates are visible in Log section Information about phone boot (IMEI) is visible in Log section

[et_pb_section admin_label=”section”][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid”] System is used to control the movement of patrols or during the service. This may be a security, cleaning services, instrumentation, prophylactic controls, etc. ONLINE guard tour patrol system TouchGuard allows users to monitor guards in real time because of online data traffic from Android […]

[et_pb_section admin_label=”section” transparent_background=”off” background_color=”#ffffff” allow_player_pause=”off” inner_shadow=”off” parallax=”off” parallax_method=”off” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” make_equal=”off” use_custom_gutter=”off”][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid”] Are you a distributor with focus to security industry? Contact us and become a value added reseller of one of the most advanced systems for security agencies and facility companies […]